JotForm: The Best Form for WordPress


If you’ve ever found yourself in need of creating a form or survey for your website, you’ve probably come across JotForm. Loved by many for its simplicity and versatility, JotForm is a tool that promises to make the process of collecting and managing information as painless as possible. But with a sea of form builders out there, how does JotForm stack up? Stick around, as we dish out a comprehensive review on JotForm, ensuring you have all the information to decide if it’s the right tool for you. Let’s dive in!

Introduction to JotForm

What is JotForm?

JotForm is an online application that allows you to create custom online forms. It offers a user-friendly, drag-and-drop interface that makes form creation a breeze. You can easily build anything from a simple contact form to more complex survey or registration forms. Remarkably versatile, JotForm allows any type of data collection, such as applications, surveys, registrations, orders, and subscriptions. It also supports integration with a wide range of online services, including Google Drive, Dropbox, and PayPal, expanding its capabilities beyond just form creation.

Who uses JotForm?

JotForm is frequently adopted by a vast array of users, spanning both individuals and organizations. Small businesses, educational institutions, non-profit organizations, freelancers, event organizers, and even large corporations find value in its application. The simplicity of its interface makes it an accessible tool for anyone, regardless of their technological expertise. Whether you’re a teacher seeking feedback from students, a business gathering leads, an event planner handling registrations, or a non-profit coordinating volunteer sign-ups, JotForm’s robust functionality can cater to your diverse data collection needs.

Key Features of JotForm


JotForm offers an extensive library of pre-designed templates, spanning across numerous categories for various purposes. Whether you need a form for event registration, customer feedback, order placement, or volunteer recruitment, there’s likely a template that’s ready-to-use. These templates are fully customizable, allowing you to add or remove fields, change colors, insert images, and even re-arrange the layout to suit your unique needs. Plus, there’s an option to start from scratch and craft your form from the ground up, giving you complete creative freedom if you prefer. The templates not only save you time but also ensure a professional appearance for your forms.

Customization Options

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JotForm boasts extensive customization options which allow users to create forms that align perfectly with their brand identity. Users can adjust every facet of their forms, from the color palette, fonts, and layout to the addition of company logos and images. This feature enables the creation of forms that are not only functional, but also aesthetically pleasing and reflective of the organization’s brand image. Furthermore, JotForm supports conditional logic, thereby, enabling forms to dynamically change based on the input provided by the users. This increases the interactivity and relevance of the forms, improving the overall user experience.


JotForm offers a wide range of integrations with popular platforms and tools, thereby, extending the functionality and utility of your forms. It seamlessly connects with various CRM systems, email marketing tools, payment gateways, and cloud storage services, among others. This means that the data collected through your JotForm can be automatically funneled into your preferred platforms, saving you the trouble of manual data transfer. For instance, you can link your form to your Google Sheets account to directly populate a spreadsheet with the form responses. Similarly, integrating JotForm with a tool like MailChimp allows you to automatically add new contacts to your email marketing lists. These integrations help streamline workflows, enhance productivity, and ensure data consistency across different platforms.


JotForm takes data security very seriously, implementing robust measures to ensure the protection of sensitive information. It complies with leading security standards, including PCI DSS Level I, GDPR, and HIPAA, to provide users with a safe environment for data collection and storage. In addition, all data transmitted online is encrypted by a 256-bit SSL connection, which prevents unauthorized access during transmission. With JotForm, you can rest assured that your data is in safe hands, with stringent security measures in place to guard against potential cyber threats. This commitment to security further amplifies JotForm’s appeal as a reliable and trustworthy online form builder.


Ease of Use

Building a Form

Creating a form with JotForm is a breeze, thanks to its intuitive and user-friendly interface. Whether you are a technophobe or a tech-savvy individual, the process is straightforward. You start by selecting a template from the vast library, which caters to a wide range of industries and use cases. Next, you customize your form using the drag-and-drop form builder. You can add or remove fields, adjust their order, and even incorporate your branding elements like logos or brand-specific colors. The preview feature allows you to view and test your form before finalizing it, ensuring it meets your exact requirements. In short, JotForm’s form building process is simple yet flexible, making it an ideal choice for businesses looking for an efficient and customizable online form solution.

Previewing and Publishing

Once your form is ready, JotForm provides a Preview option that enables you to see and interact with your form as a user would. This functionality is crucial for identifying and rectifying any potential issues before the form goes live. During the preview phase, you can also check the form’s responsiveness on different devices, ensuring optimal user experience across all platforms.

When you are satisfied with your form, publishing it is as simple as clicking a button. JotForm generates a unique URL for each form, which can be shared via email, social media, or embedded directly into your website. Furthermore, JotForm supports integration with a range of online platforms, including WordPress, Facebook, and Mailchimp, thereby streamlining the form distribution process. The combination of a simple preview and publishing process with flexible distribution options makes JotForm an extremely user-friendly and versatile tool for any business or individual seeking to collect information online.

Pricing and Plans

Free Plan

JotForm offers a Free Plan that is particularly suitable for individuals or small businesses who are just getting started with online forms. This plan includes up to 100 monthly submissions, 5 forms, 1,000 monthly form views, and 500 total form storage. It also includes SSL secure submissions, which is a critical feature for any online form. However, it’s important to note that this plan comes with certain limitations, such as limited space and no option for removing JotForm branding. If your needs are modest and you’re budget-conscious, the Free Plan could be a good starting point.

1. Bronze

The Bronze Plan is priced at $39 per month(Monthly Plan) or $34 per month(Yearly Plan) . This plan has a significantly higher capacity than the free plan. It offers up to 1,000 monthly submissions, 25 forms, 10,000 monthly form views, and 10,000 total submission storage. The available space is 1 GB. The Bronze Plan allows up to 250 fields per form, 100 monthly payment submissions, and 100 monthly signed documents. It accommodates 1 user per team. Although the Bronze plan does not offer HIPAA compliance features, it has the advantage of no JotForm branding, providing a more professional appearance for your forms. This could be the right choice if you run a small to medium-sized business with a moderate volume of form submissions and need a more robust solution than the Free Plan.

2. Silver (Best Value)

The Silver Plan, labeled as the “Best Value,” is priced reasonably at $49 per month(Monthly Plan) or $39 per month(Yearly Plan). This plan greatly expands your capabilities with up to 2,500 monthly submissions and 25,000 total submission storage. It allows for up to 50 forms with a staggering 500 fields per form. The Silver Plan further boosts your monthly form views to a massive 100,000 and includes a generous 10 GB of available space. In terms of transactions, you get to enjoy 250 monthly payment submissions and the same number of signed documents. The plan supports a single user per team, similar to the Bronze Plan. Despite the lack of HIPAA compliance features, the Silver Plan ensures a professional look for your forms by removing JotForm branding. This plan is well-suited for medium-to-large businesses that have a steady flow of form submissions and need extensive storage and customization options.

3. Gold

The Gold Plan offers premium features at a cost of $129 per month(Monthly Plan) or $99 per month(Yearly Plan). An excellent choice for larger businesses and enterprises, this plan offers up to 100 forms, each with a maximum of 1,000 fields. It significantly enhances your submission capacity, allowing up to 10,000 monthly submissions and a total submission storage of 100,000. This package also provides an impressive 100 GB of available space.

With the Gold Plan, you can expect a whopping 1,000,000 monthly form views. It also supports 1,000 monthly payment submissions and the same number for signed documents. Despite the extensive features, the Gold Plan maintains a single user per team policy. One significant advantage over the earlier plans is the availability of HIPAA compliance features, making it suitable for healthcare and other sensitive data collection needs. Similar to the Bronze and Silver Plan, the Gold Plan also removes JotForm branding from your forms, ensuring a professional appearance. If you have a high volume of form submissions and require large storage and advanced customization options, the Gold Plan is an ideal choice.

4. Enterprise

The Enterprise Plan is the pinnacle of JotForm’s offerings. This plan, unlike the others, offers unlimited possibilities. There is no limit to the number of forms, monthly submissions, available space, or monthly form views. Every form can encompass unlimited fields, and you have the liberty to accept unlimited monthly payment submissions and signed documents. The total submission storage limit? None.

Moreover, the Enterprise Plan supports an unlimited number of users and teams, promoting collaborative work without the worry of exceeding limits. HIPAA compliance features are available, ensuring that sensitive health information is handled appropriately. Service Level Agreements (SLA) are part of the package, promising a trusted, reliable service.

This plan also offers a custom domain, giving your forms a personalized touch. Its priority real-time support ensures that you receive assistance when you need it the most. With the local data residency option, you can choose where your data resides.

The Enterprise Plan also provides Single Sign-On (SSO) integrations, enhancing security and ease of access. If you’re looking for unlimited potential in form creation and handling, the Enterprise Plan is the way to go.

Pros and Cons of JotForm


  1. Ease of Use: JotForm boasts a user-friendly interface that makes form creation and customization a breeze, even for those with no technical background.
  2. Versatile Templates: JotForm offers a wide variety of templates that cater to different needs, making it a versatile tool for diverse industries.
  3. Extensive Customization: The platform allows for extensive customization of forms, enabling users to craft forms that align with their branding and style.
  4. Robust Integration: JotForm integrates seamlessly with many popular web services, enhancing its functionality and usability.
  5. Comprehensive Plans: The range of plans offered by JotForm caters to different user needs, from individual users to large enterprises.
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  1. Pricing: While JotForm offers a free plan, the more comprehensive plans can be quite pricey, especially for small businesses or individual users.
  2. Limited Aesthetic Appeal: The aesthetics of the forms, though customizable, can sometimes lack the visual appeal seen in other form builders.
  3. No Offline Mode: JotForm does not have an offline mode, limiting its accessibility when there’s no internet connection.
  4. Occasional Glitches: Users have reported occasional glitches and slow load times, which can disrupt the form creation process.
  5. Limited Free Plan: The free plan, although beneficial for testing out functionality, is limited in terms of submissions and storage.


In conclusion, JotForm makes a compelling case as a robust and versatile form builder, offering a plethora of benefits including ease of use, varied templates, extensive customization, and solid integration with other web services. While it isn’t perfect, with the pricing potentially being prohibitive for some and the occasional glitches needing addressing, it offers a compelling package overall. The lack of an offline mode and limited aesthetic appeal may be downsides for some users. However, the comprehensive tiers of plans suggest that JotForm is a tool that scales well, catering to a wide range of needs from individual users to large enterprises. For those seeking a form builder that offers versatility and customization, JotForm is certainly worth considering.


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